A home veterinary visit is the beginning of a beautiful relationship that will help you manage your pet's care for years to come. We want it to go well - and there are some things that you can do to set it up for success.
Below are some key points provided for our new clients prior to the first visit. If you have any questions before we arrive, please feel free to contact us (link below).
Tips to prepare for a successful home visit:
1. Confine your animal prior to visit. Somehow they know when we are coming, just like they know when it's time to travel to the hospital. We don't want to waste your valuable time and money trying to track your pet down under the beds in the house instead of providing medical care.
****For Cats: Please confine them to a bathroom with a towel that smells like your home 30 minutes prior to arrival time. They are smart, and always know when to hide. :) It reduces stress for all of us, and will make the visit much better for them. We promise!
2. Fill out new patient forms to help speed up registration. This will help us to get moving more quickly when we arrive. If time is tight for you, feel free to complete them and email prior to your visit. Forms can be found here.
3. Locate and have previous medical records located and out for the visit. If you have them in digital format, feel free to email them to [email protected] ahead of the appointment. This will help us to make the best medical recommendations for your pet, and help us avoid wasting your money repeating previous services.
3. Have all current/needed prescription vials/boxes out for the visit. If your pet is being managed for pre-existing disease, or you need a refill of a certain type of flea or heartworm preventative, it's very helpful to have the packaging and current prescription label instructions available at the time of the visit.
4. Have a list of questions to ask. This is the time for us to talk about anything that may be of a concern to you. We are happy to sit down and discuss anything that pertains to your pet's care.
5. Know what to expect from us. We will show up with equipment to conduct the exam, draw blood, and administer vaccinations. Depending on the nature of the visit, Dr. Poore may have a technician accompanying her. If not, we will ask you to help us love on, distract, and hold your pet for their exam.
6. Be prepared for payment arrangements. We accept debit, credit, cash, and checks from pre-existing clients. Pay Pal is also an option, but will have the 2.5% transaction fee added to the bill. We appreciate you being prepared to pay for services at the time they are rendered.
7. Be ready to say cheese! We would like to include you and your furry one on the Facebook and website gallery wall. We absolutely understand if it's a day off, and you don't want to pose - just let us know!
8. Still have questions - feel free to contact us!
Below are some key points provided for our new clients prior to the first visit. If you have any questions before we arrive, please feel free to contact us (link below).
Tips to prepare for a successful home visit:
1. Confine your animal prior to visit. Somehow they know when we are coming, just like they know when it's time to travel to the hospital. We don't want to waste your valuable time and money trying to track your pet down under the beds in the house instead of providing medical care.
****For Cats: Please confine them to a bathroom with a towel that smells like your home 30 minutes prior to arrival time. They are smart, and always know when to hide. :) It reduces stress for all of us, and will make the visit much better for them. We promise!
2. Fill out new patient forms to help speed up registration. This will help us to get moving more quickly when we arrive. If time is tight for you, feel free to complete them and email prior to your visit. Forms can be found here.
3. Locate and have previous medical records located and out for the visit. If you have them in digital format, feel free to email them to [email protected] ahead of the appointment. This will help us to make the best medical recommendations for your pet, and help us avoid wasting your money repeating previous services.
3. Have all current/needed prescription vials/boxes out for the visit. If your pet is being managed for pre-existing disease, or you need a refill of a certain type of flea or heartworm preventative, it's very helpful to have the packaging and current prescription label instructions available at the time of the visit.
4. Have a list of questions to ask. This is the time for us to talk about anything that may be of a concern to you. We are happy to sit down and discuss anything that pertains to your pet's care.
5. Know what to expect from us. We will show up with equipment to conduct the exam, draw blood, and administer vaccinations. Depending on the nature of the visit, Dr. Poore may have a technician accompanying her. If not, we will ask you to help us love on, distract, and hold your pet for their exam.
6. Be prepared for payment arrangements. We accept debit, credit, cash, and checks from pre-existing clients. Pay Pal is also an option, but will have the 2.5% transaction fee added to the bill. We appreciate you being prepared to pay for services at the time they are rendered.
7. Be ready to say cheese! We would like to include you and your furry one on the Facebook and website gallery wall. We absolutely understand if it's a day off, and you don't want to pose - just let us know!
8. Still have questions - feel free to contact us!
